COVID-19 Booking & Safety Measures
Updated: Wednesday 2nd December 2020
"Apologies that this is a bit long and 'rulesy', but it's important" - Andy Hillion, General Manager
Please read the following measures that we have taken to preserve the safety of our customers and staff during the COVID-19 pandemic and consider them at all times whilst on the premises.
Thursday 12pm-3pm & 5pm-10pm
(on any day, all customers must vacate the premises by 11pm at the latest)
By attending The Brunswick at any time, you are confirming that you are adhering to all governments guidelines with regards to Tier 2 indoor hospitality found HERE as well as our in-house covid-guidelines as set out HERE.
If you wish to drink alcohol during your visit to The Brunswick, you are required to order a 'substantial meal' (unless attended a ticketed live event in The Venue).
Take a look at our menu HERE.
Whilst working at a reduced capacity, we will allocate all customers one of our safely distanced tables on arrival with priority given to pre-booked customers. Although we will be accepting walk-ins where possible, entry is not guaranteed without a confirmed booking. You may be asked to wait at the front of the premises whilst a table is cleaned & prepared.
Pre-booked tables will be held for 15 minutes from the time of booking and then may be released.
You will receive a minimum of two hours at your table, but then may be asked to vacate for the next customers.
TABLE SERVICE ONLY - please do not approach the bar and remain at your table unless using the toilets.
Card or contactless are preferred to minimise contact points, but cash is OK if it's all you've got.
We are required to collect customer information from at least one member of each group on the premises. On arrival at The Brunswick, your lead party member will be asked to scan a QR code (using either the NHS Test & Trace App or our own in-house system) with your smart phone and answer some short questions (name & telephone no). Once logged in, this can be shown to the door person and you can gain entry. A sheet can be completed for those without a smart phone. Please note that if you do not submit the information, we will be unable to proceed with your booking. Your information is 100% secure and will be held for 21 days and then destroyed as per government guidelines.
We can currently only accept bookings from single households or 'bubbles' inside the building, or up to six people from multiple households in the Garden.
Please be aware that both the police and local authority have the power to intervene and disperse if they feel that distancing rules are not being adhered to.
You will see a lot of signage, one-way systems and distancing floor markings around the venue. Please consider these as you move around the premises.
Areas of pub and garden may occasionally be closed for short periods of time for essential and regular cleaning.
Please thoroughly wash your hands and/or use hand sanitise frequently. You will find hand sanitiser stations all around the premises.
IF YOU OR ANYBODY IN YOUR PARTY FEELS UNWELL, PLEASE DO NOT ATTEND
All customers and staff must wear a face mask or covering whilst inside the building unless seated at a table for food and/or drinks.
Our staff are not obliged to wear PPE in all areas, but can if they wish. Please do not be surprised to see masks, gloves etc. You are welcome to wear your own PPE, but could be asked to safely temporarily remove a face-covering for identification and security purposes.
We would encourage all customers to travel to The Brunswick on foot or bicycle where possible.
Whilst our staff members are all trained in the new procedures, please be patient and respectful.
Anybody not seen to be doing this will be asked to leave.